new rummy

new rummy App support

Contact
+91 9371177353

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new rummy:

Q1: How to log in after installing the new rummy?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP and if it doesn't arrive, access the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using the same active number. If your account number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will enable you to access your account smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing the app without any problems. This should fix any compatibility issues and allow smooth gameplay.

Most Asked Questions Related To Withdraw In The new rummy:

Q1: What is the minimum withdrawal amount in the new rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for earnings from gaming, and does not include bonus money. This means you can cash out the money you've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This involves saving your Aadhaar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, but the process can take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay in payment is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the money you won, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience any further delays, you can seek assistance from their care centre.

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